Returns and Refunds

Please notify Twisted T Tack within 14 days of receiving your item(s) to return or exchange.  Returns will be refunded to the original payment method once returned item is received. Buyer pays return shipping. 

Clearance items are exempt from returns. All clearance items are final sale and we will not accept a return for refund on these items. 

Contact at twistedttack@yahoo.com to inquire about your return or exchange.  We will email you the return shipping address and answer any questions you may have.

Items that have been used or altered will not be accepted for return, no exceptions. 

We cannot guarantee against mishaps, improper care or use.  If you feel that something out of the ordinary has happened with your tack after only a few uses, or after having owned it for a short time, please contact us and we will do our best to accommodate (on an individual basis depending on circumstances). 

Return for refund or exchange within 14 days or receipt. Buyer pays return shipping costs. Cannot be worn or altered, or return is void.